Product Support
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Device Support
Hair Care
Whilst we may not have your exact model, here are the most frequently encountered issues and FAQs that should get you up and running again.
If you're still having any issues, call us on 03456 100 391 for further help.
Frequently asked questions
Taking care of your Hair Clippers
1. Always make sure to read the manufacturer instructions before using your product. The manufacturer will be able to advise the best steps for usage and getting the most from your product.
2. Over time the blades of the Clipper may become stiff. Some brands recommend oiling the clipper blades to prevent this. Check with the manufacturer on the possible steps for your product.
3. Hair may build up within the Clipper head over time. To prevent this, It's best to empty the head out and clean it after every use. If you're unsure how to do this, it's best to check with your manufacturer.
4. Always check that your power cable is in good condition. If you ever notice any exposed wires or other issues, you should not use the product.
Taking care of your Hair Curler
- Always make sure to read the manufacturer instructions before using your product. The manufacturer will be able to advise the best steps for usage and getting the most from your product.
- Over time, a Curler can begin to accumulate oil and dirt. In order to clean it you can wipe it down with a clean dry cloth. However, be sure that it is cool to the touch and unplugged before you begin.
- When storing your Curler, always make sure that it is cool before you put it away. Try to avoid bending the power cable excessive amounts when in storage.
- Always check that your power cable is in good condition. If you ever notice any exposed wires or other issues, you should not use the product.
Taking care of your Hair Dryer
1. Always make sure to read the manufacturer instructions before using your product. The manufacturer will be able to advise the best steps for usage and getting the most from your product.
2. Over time the vent on the Hair Dryer can accumulate debris. It's best to keep an eye on this to avoid build up. When you see it start to build up, try to safely remove the debris. If you're unsure how to best clean the vent, you should check with the manufacturer for best practice.
3. When storing your Hair Dryer, always make sure that it has cooled down before you put it away. Try to avoid bending the power cable excessive amounts when in storage.
4. Always check that your power cable is in good condition. If you ever notice any exposed wires or other issues, you should not use the product.
Taking care of your Hair Straighteners
1. Always make sure to read the manufacturer instructions before using your product. The manufacturer will be able to advise the best steps for usage and getting the most from your product.
2. Over time the Straightener plates can accumulate oil and dirt. With the product unplugged and cooled, wipe the plates with a clean dry cloth to remove any visible build up.
3. When storing your Straighteners, always make sure that the plates have cooled down before you put them away. Try to avoid bending the power cable excessive amounts when in storage.
4. Always check that your power cable is in good condition. If you ever notice any exposed wires or other issues, you should not use the product.
Taking care of your Hair Styler
1. Always make sure to read the manufacturer instructions before using your product. The manufacturer will be able to advise the best steps for usage and getting the most from your product.
2. Over time the Straightener plates can accumulate oil and dirt. With the product unplugged and cooled, wipe the plates with a clean dry cloth to remove any visible build up.
3. When storing your Straighteners, always make sure that the plates have cooled down before you put them away. Try to avoid bending the power cable excessive amounts when in storage.
4. Always check that your power cable is in good condition. If you ever notice any exposed wires or other issues, you should not use the product.