You can find your product code on your email confirmation or on your in-store receipt.
It can usually be found as an eight-digit code.
Enter your code below to go to your product's support page.
Please ensure that the entered code is 8 digits long
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Try using our product support page to find your device. If you're still having issues, call us on 03456 100 391 for further help.
Find your model number
For home appliances:
You can usually find your model number often located on a sticker either on the front, back, or inside of your product. You may also find it on the user manual it came with.
If your device is already connected to a smart app, you may be able to find the model number displayed here also.
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Product Code:
Choose one of the products below to get support for your device.
Product support
Get your device running smoothly with one of our product guides. Select one of our categories below to get started or alternatively, use the dropdown box.